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With our Server Package, we provide 2 weeks of complimentary technical support. After that, we’re still here to help, should you need it. Feel free to reach out if you have questions or get stuck on something.
For complex issues or things that involve research, there may be a charge. You can expect to pay 100mil-500mil isk/hr depending on the issue. Less than 5% of our customers need support after the initial two weeks of free support.